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Business DomainCorrective maintenance

We take measures quickly for unexpected accidents.

Emergency actions

Professional staff at the Customer Center are ready to accept toll-free calls from customers 24 hours a day, 7 days a week, throughout all service areas. Well experienced engineers and technicians can be dispatched from a nearby service base of the company so that customers’ facilities can be recovered in the shortest amount of time possible.

Customer Center on duty around-the-clock
 
For inqueries to our Customer Center

Toll-free calls:

0120-099-056
(Japan domestic only)

Failure analysis

Reflection of failure analysis for preventive maintenance
  • Replaced parts are examined for the cause of failure and then corrected.
  • In regard to analysis of failed parts and serious failures, we will investigate the conditions of failures and possible causes with the aid of various analytical instruments based on request from our customers. We propose our ideas of horizontal development and preventive maintenance to the customers.

Examples of failure analyzers

3-dimensional X-ray CT scanner
Scanning electron microscope, X-ray analyzer (SEM-EDS)
FT-IR (Fourier Transform Infrared Spectrophotometer)
X-ray analysis microscope (XGT)
Gas chromatograph electron capture type detector (GC-ECD)
High-frequency plasma generation spectrograph

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