About MeidenQuality Policy

Meiden Singapore Pte Ltd.

Mission

To produce trusted products that come with the best product & service experience for our customers.

Philosophy

All employees of MSL shall be fully aware that the impact of our products and services extend beyond customers and interested parties to the society at large.

Commitments

Proactively listen to all kinds of feedback from customers or interested parties and channel them to the responsible business units.
Respond speedily to customers with well-considered proposals.
Always ensure the integrity and completeness of all quality data.
MSL shall strive to meet the highest standards of quality, professionalism, and efficiency to ensure total Customer Satisfaction.

Continual Improvement

MSL shall promote continual improvement through the setting and monitoring of quality objectives of each function.
MSL shall continually make efficiency improvements to the management system, establishing consistency with other management systems, and providing support to the attainment of applicable Sustainable Development Goals.
MSL shall promote the Zero-Defect culture which implies “No Defective Incoming Unit”, “No Defective Unit Made Here”, and “No Defective Unit Shall Leave Here.”

01/09/2024
Fukudome Hirokazu
Managing Director
Meiden Singapore Pte Ltd.