About MeidenQuality Policy
MEIDEN SINGAPORE (MSL)’s policy is to provide a high quality, professional and efficient service to ensure the satisfaction of all of the requirements of our clients. This achievement will result in securing efficiency, a strong customer focus and enhancement of long-term sustainability and profitability of MSL. We aim to solve customer issues and demonstrate our spirit to continue meet our customer & society expectations.
The management team (manager level and above) who holds authority and oversees the function of each division in MSL:
•Will show leadership and commitment, and bear the responsibility for establishing, implementing, integrating, and maintaining the ISO Quality Management System (QMS).
•Undertakes to ensure that sufficient resources are made available within MSL to achieve this.
•Undertakes to ensure through communication, engagement, practical example and training that Quality is the aim of all MSL employees.
Through direction and support, all employees will have a proper understanding of the importance of the ISO QMS function, their responsibility to contribute to its effectiveness and its direct relevance to the success of the company. Equally, every employee is responsible for, and will be trained to perform the duties required by his or her specific role.
MSL strives to promote continual improvement and setting of quality objectives of each division in line with the framework laid down within ISO 9001:2015 Standard. These quality objectives will address the risks and opportunities within MSL as determined by the Managing Director.
The ISO QMS will be monitored, measured, evaluated, and enhanced regularly under the Managing Director’s ultimate responsibility, with regular reporting and communication of the status and effectiveness at all levels.
Promote the Zero-Defect Campaign Program. Perform the effective check on each job in the perspective of the quality gate: “No Defective Unit Accepted”, “No Defective Unit Made Here”, and “No Defective Unit shall leave here”
These Rules shall come into force on 05 / 04 / 2021.
Meiden Singapore Pte Ltd